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                歡迎來到公務員考試教材-2020年國家公務員考試用書_國考教材-考試中心書店!
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                致各位小可愛:


                你進入這個頁面,書店先在這跟大家說聲抱歉。由于快遞費用的不斷飛漲,書店懷著一顆無比忐忑的心制定本售后政策。

                公考通中心書店承諾若符合以下情況、客戶收到商品之日起7日內可以申請退貨、15日內可以申請換貨、具體退換貨標準如下:


                注:排除商品質量問題這項原因,7日內可以申請退貨、15日內可以申請換貨,需保證教材沒有人為破壞,不影響二次銷售。


                退換類別 具體描述 支持7天(含)內退貨 支持15天(含)內換貨 為顧客報銷運費 備注
                商品質量問題 印刷錯誤 請聯系書店客服處理
                到貨物流損、貨不對版或教材描述不符等原因 物流損指在運輸過程中造成的損壞;

                貨不對版指錯件、漏件等;

                審核期間可能需要快遞人員證明或要求您提供實物照片等,以便客服快速做出判斷并及時處理
                其它原因 除以上兩種原因之外,如個人原因導致的退換貨,未使用且不影響二次銷售。 由您承擔商品寄出及返回書店的運費


                退貨說明:

                (1)圖書未發貨,可全額退款;

                (2)圖書已發貨未簽收,可直接拒簽,按圖書重量扣除相應的寄出運費:

                (3)圖書已簽收,需要考生寄回,來往運費均由考生自己承擔:

                圖書寄出運費扣費標準:江浙滬皖:5元/公斤;其余地區:10元/公斤;

                本規則由考試中心書店根據折損及快遞成本制定。最終解釋權歸書店所有。


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